If you're stuck, ask us from your dashboard. Givana usually replies within one working day.
Start a request
- Choose Support in your dashboard.
- Choose New request, describe what's happening, and add screenshots or PDFs if they help.
Following up
Your requests are listed under Open, Waiting on you (we need something from you), Closed and All. You can reply in the dashboard, or simply reply to our email: it lands in the same conversation.
Is something down?
Check givana.uk/status first. If there's a problem we know about, it's there with updates.