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01

Privacy Policy

What we collect, why, how long we keep it, and the rights you and your donors have over that data.

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02

Terms of Service

The agreement between Givana and the communities that use it: what you can expect from us, and we from you.

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03

Cookie Policy

The few cookies we set, what each one does, and the simple controls you have over the optional ones.

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04

Refund Policy

How refunds work: communities and givers request them through Givana, Givana issues them, and fees are non-refundable.

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05

Acceptable Use

The line between healthy giving and misuse, and how to report it.

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06

FAQs

Plain answers about payouts, fees, receipts, security, and accounts, grouped and searchable.

Browse questions →

Clear words, kept current.

We update the version and date on each page whenever something changes.